Drilix - Support & Help
Need Help? We're here to ensure your training never stops. Find answers to common questions about Drilix below or contact our team.
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Email Support
Get personalized help from our team
support@drilix.app
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Restore Purchases
Lost your premium status? Use "Restore Purchases" in the Profile settings
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Drill Issues
Timer not syncing? Audio cues missing? Let us troubleshoot.
Frequently Asked Questions
How do I start a drill?
Go to the "Exercises" tab, select your desired drill (e.g., "Cone T-Agility"), and tap the "Timer" tab. Adjust your sets if needed, then tap the big Play button to begin the countdown.
Can I customize the Work/Rest times?
Yes! Before starting the timer, you can use the +/- buttons on the drill screen to adjust the number of Sets. For Work and Rest duration customization, this is a Premium feature that allows you to tailor the intensity to your fitness level.
How does the 'Streak' feature work?
Drilix tracks your consistency:
- Complete at least one session (drill) to mark the day as active.
- Consecutive days build your "Current Streak."
- Missing a day will reset your streak to zero.
- View your weekly activity graph on the Home tab to see your momentum.
Do I need equipment?
Most Drilix drills require minimal equipment:
- Cones: 4-6 cones (or water bottles/markers) for agility drills.
- Ball: A football/soccer ball for technical drills.
- Space: 5-10 meters of open space (grass or turf recommended).
Check the "How To" tab on any specific drill for exact setup requirements.
What is the difference between Agility and Speed?
Drilix categorizes drills to help you focus:
- Agility: Ability to change direction quickly (e.g., T-Agility, 360 Cone Turn).
- Speed: Straight-line acceleration and top speed (e.g., Linear Sprints).
- Ball Control: Technical touch and manipulation (e.g., Toe Taps).
How do I manage my Drilix subscription?
For iOS: Go to Settings > [Your Name] > Subscriptions > Drilix
You can also tap "Restore Purchases" in the Drilix Profile tab if you've switched devices.
What's included in Drilix Premium?
Premium subscription unlocks:
- Full access to the complete Drill Library (Advanced & Pro tiers)
- Customizable Work/Rest timers
- Unlimited History & Progress Analytics
- Advanced Skill Breakdown stats
- Ad-free experience
- Priority support
Technical Support
Audio cues aren't playing
- Check that your device is not in Silent Mode (flip the side switch).
- Ensure your media volume is turned up.
- Drilix uses audio beeps to signal "Work" and "Rest" phases so you don't have to look at the phone.
The app isn't saving my sessions
- Ensure you let the timer reach 00:00 or press "Finish" to complete the set.
- Check your internet connection (required to sync stats).
- Restart the app to force a data refresh.
Contact Our Support Team
Drilix Support Center
Train smarter, not harder.
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